Business Management
Program overview Total duration: 24 hours (8 modules × 3 hours). Target audience: Early-career supervisors, aspiring managers, small business owners, and college students in business programs in Canada. Delivery: Self-paced online or blended; each module can stand alone but also …
Overview
Program overview
- Total duration: 24 hours (8 modules × 3 hours).
- Target audience: Early-career supervisors, aspiring managers, small business owners, and college students in business programs in Canada.
- Delivery: Self-paced online or blended; each module can stand alone but also builds toward a Business Management Fundamentals certificate.
Core outcomes by the end of 24 hours learners will be able to:
- Explain core management functions (planning, organizing, leading, controlling) in the Canadian business context.
- Use essential tools for goal setting, basic budgeting, simple project planning, and performance follow-up.
- Communicate expectations, feedback, and decisions clearly and professionally in business English.
- Interpret basic financial and operational information (budgets, simple reports, KPIs) to support decisions.
- Apply ethical decision-making, inclusion, and employment standards awareness in people management scenarios.
- Use AI and digital tools to support management tasks (planning, communication, analysis) while maintaining human judgment and confidentiality.
Curriculum
- 8 Sections
- 40 Lessons
- 24 Hours
Expand all sectionsCollapse all sections
- Role of the manager, ethics, and Canadian contextFocus: Modern manager role, Canadian business environment, ethics, and professionalism in an AI-enabled workplace.5
- Planning, goals, and basic strategyFocus: Core planning skills and practical goal setting aligned with business strategy.5
- Basic financial literacy and data for managersFocus: Foundational financial and numerical skills used in business management.5
- Business communication and management writingFocus: Clear written and verbal communication for managers and supervisors.5
- Managing people and teamsFocus: Day-to-day people management, motivation, and foundational HR awareness.5
- Operations, processes, and basic project managementFocus: Managing work, improving processes, and running small projects.5
- Customers, value, and basic marketingFocus: Customer perspective, simple marketing concepts, and managing external relationships.5
- Change, resilience, and capstoneFocus: Leading through change, building personal resilience, and integrating program learning into a capstone5





